Frequently Asked
Questions

You must be at least 21 years old to register and play on kawbet. This is a strict requirement under Philippine gaming regulations and PAGCOR guidelines. kawbet verifies the age of all players during the KYC process. Any account found to belong to a person under 21 will be immediately suspended and all funds returned. There are no exceptions to this policy.

kawbet accepts the following Philippine government-issued IDs for KYC verification: Philippine Passport, SSS ID, UMID Card, Driver's Licence, PhilSys National ID, Voter's ID, and PRC ID. You will need to upload a clear photo or scan of your chosen ID, along with a selfie holding the ID. Documents must be valid and not expired. kawbet's verification team typically reviews submissions within 24–48 hours.

No. kawbet strictly allows only one account per person. Creating multiple accounts is a violation of kawbet's Terms & Conditions and may result in the permanent suspension of all associated accounts and forfeiture of any balances. If you have forgotten your login details, use the password reset function on the kawbet Login page rather than creating a new account.

Visit the kawbet Login page and click "Forgot Password." Enter the email address associated with your kawbet account and you will receive a password reset link within a few minutes. Click the link in the email and follow the instructions to set a new password. If you do not receive the email, check your spam folder. For further assistance, contact kawbet support at [email protected].

kawbet accepts a range of payment methods popular with Filipino players. For e-wallets, we support GCash and PayMaya/Maya — the two most widely used digital wallets in the Philippines. For bank transfers, kawbet supports BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit cards linked to Philippine bank accounts are also accepted. All transactions are processed in Philippine Peso (₱). Please note that kawbet does not accept credit cards for gambling deposits, in compliance with current Philippine regulations.

kawbet's minimum deposit amount varies by payment method. For GCash and PayMaya, the minimum deposit is ₱100. For bank transfers, the minimum is ₱500 due to processing requirements. Debit card deposits have a minimum of ₱200. There is no maximum deposit limit for standard accounts, though high-value deposits may require additional verification in line with kawbet's anti-money laundering (AML) policy.

Withdrawal processing times on kawbet depend on your chosen method. GCash and PayMaya withdrawals are typically processed within 1–24 hours after approval. Bank transfers to BPI, BDO, Metrobank, UnionBank, and other Philippine banks usually take 1–3 business days. Debit card withdrawals may take up to 3–5 business days. Please note that your account must be fully KYC-verified before any withdrawal can be processed. Withdrawals requested on weekends or Philippine public holidays may take slightly longer.

kawbet does not charge any fees on deposits. For withdrawals, kawbet processes most transactions free of charge. However, your bank or e-wallet provider may apply their own transaction fees, which are outside kawbet's control. We recommend checking with your payment provider for their current fee schedule. kawbet will always display the net amount you will receive before you confirm any withdrawal request.

There are several reasons a kawbet withdrawal may be delayed or rejected: your KYC verification may be incomplete or pending review; you may have an active bonus with wagering requirements that have not yet been met; the withdrawal amount may exceed your current verified limit; or there may be a security review on your account. If your withdrawal has been pending for more than 3 business days, please contact kawbet support at [email protected] with your account details and transaction reference number.

kawbet offers a wide variety of games to suit every type of Filipino player. Our game library includes online slots with hundreds of titles from top providers, live casino games (baccarat, roulette, blackjack, and more), bingo rooms, arcade-style games, and our popular Bird Catcher game. Whether you are in Manila, Cebu, Davao, or anywhere else in the Philippines, you can access the full kawbet game library from any device with an internet connection.

Yes. kawbet is fully optimised for mobile play. The kawbet platform works seamlessly on Android and iOS smartphones and tablets through your mobile browser — no app download required. Simply visit kawbet on your mobile browser, log in, and enjoy the full game library. The mobile experience is designed to be smooth and responsive, whether you are on a fast LTE connection or a standard WiFi network.

Yes. All games on kawbet use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes on every spin, hand, or round. kawbet's game providers are regularly audited by independent testing laboratories to verify the integrity and fairness of their RNG systems. Live casino games are streamed in real time from professional studios with real dealers, providing full transparency. kawbet is committed to offering a fair gaming environment for all players.

Bird Catcher is one of kawbet's most popular and unique game offerings. It is a fast-paced arcade-style shooting game where players aim and catch birds to earn multipliers and prizes. The game is easy to pick up but offers exciting depth for experienced players. Bird Catcher is available on both desktop and mobile, and is a great option for players looking for something different from traditional slots or table games. Visit the Bird Catcher page to learn more.

kawbet offers a generous welcome bonus for new Filipino players upon making their first deposit. The exact bonus amount and structure may vary depending on current promotions — visit the kawbet promotions page after logging in to see the latest offers available to your account. All welcome bonuses come with wagering requirements that must be met before any bonus-derived winnings can be withdrawn. Always read the full bonus terms before opting in.

Wagering requirements (also called playthrough requirements) specify how many times you must wager your bonus amount before you can withdraw any winnings derived from it. For example, if you receive a ₱1,000 bonus with a 20x wagering requirement, you must place a total of ₱20,000 in bets before the bonus funds convert to withdrawable cash. Different games may contribute different percentages toward wagering requirements — slots typically contribute 100%, while table games may contribute less. Full details are always listed in the specific bonus terms on kawbet.

Yes. kawbet rewards loyal players through a tiered VIP programme. As you play more on kawbet, you accumulate loyalty points that unlock higher VIP tiers — each with better perks including higher withdrawal limits, dedicated account managers, exclusive reload bonuses, faster withdrawals, and special event invitations. VIP status is earned through consistent play and is reviewed periodically. Log in to your kawbet account to check your current loyalty status and progress.

kawbet makes it easy to set responsible gaming limits directly from your account dashboard. Log in, navigate to the Responsible Gaming section, and choose from daily, weekly, or monthly deposit limits, loss limits, or session time limits. Limits that reduce your spending take effect immediately. Any request to increase a limit is subject to a mandatory 24-hour cooling-off period. Visit our Responsible Gaming page for a full guide on all available tools.

Self-exclusion is a tool that allows you to voluntarily block yourself from accessing your kawbet account for a set period. You can choose a temporary exclusion (minimum 6 months) or a permanent account closure. During self-exclusion, you will not be able to log in, deposit, or place bets, and kawbet will stop sending you any marketing communications. To apply, go to the Responsible Gaming section of your account, or contact kawbet support directly. Gambling is addictive. Know when to stop.

If you or someone you know is struggling with problem gambling, kawbet encourages you to seek professional help immediately. PAGCOR operates a responsible gaming programme with resources available to Filipino players. You can also speak to a licensed mental health professional or counsellor. kawbet's support team is available 24/7 and can help you activate self-exclusion or connect you with appropriate resources. Remember: Gambling is addictive. Know when to stop. Visit our Responsible Gaming page for more information.