kawbet Privacy Policy

1Introduction

kawbet ("kawbet," "we," "us," or "our") is committed to protecting the privacy and personal data of all users ("you," "Player," or "User") of the kawbet website and platform (collectively, the "Platform"). This Privacy Policy describes how kawbet collects, uses, discloses, stores, and protects your personal information in connection with your use of the Platform.

This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). By registering an account or using the kawbet Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

This Privacy Policy should be read together with kawbet's Terms & Conditions, which govern your use of the Platform. Capitalised terms not defined in this Privacy Policy have the meanings given to them in the Terms & Conditions.

2Personal Data We Collect

kawbet collects personal data that you provide directly to us, as well as data collected automatically when you use the Platform. The categories of personal data we collect include:

kawbet does not collect sensitive personal information beyond what is strictly necessary for identity verification, fraud prevention, and regulatory compliance. You are not required to provide information that is not requested during the registration or verification process.

3How We Use Your Personal Data

kawbet processes your personal data only for lawful, specified, and legitimate purposes. The primary purposes for which we use your data include:

• Account Management: To create, maintain, and administer your kawbet account, including verifying your identity and eligibility to use the Platform.
• Service Delivery: To provide you with access to kawbet's games, promotions, and features, and to process your deposits and withdrawals in Philippine Peso.
• Regulatory Compliance: To comply with our obligations under Philippine law, including anti-money laundering (AML) requirements, PAGCOR regulations, and the Data Privacy Act of 2012.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, cheating, money laundering, and other prohibited conduct on the Platform.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyse usage patterns, conduct research, and improve the functionality, performance, and user experience of the kawbet Platform.
• Marketing Communications: To send you promotional offers, bonuses, and updates about kawbet, where you have consented to receive such communications. You may opt out at any time.
• Responsible Gaming: To monitor gaming behaviour and apply responsible gaming tools, including deposit limits and self-exclusion, in accordance with kawbet's Responsible Gaming Policy.

kawbet will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise required by law.

4Legal Basis for Processing

kawbet processes your personal data on the following legal bases as recognised under the Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to provide the kawbet Platform and associated services as described in our Terms & Conditions.
• Legal Obligation: Processing is necessary to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR licensing requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for kawbet's legitimate interests, including fraud prevention, platform security, and improving our services, provided such interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities — such as sending marketing communications or placing non-essential cookies — kawbet relies on your freely given, specific, and informed consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5Data Sharing & Disclosure

kawbet does not sell, rent, or trade your personal data to third parties. We may, however, share your personal data with the following categories of recipients where necessary and lawful:

• Payment Processors: GCash, PayMaya/Maya, and Philippine banking partners (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML compliance service providers engaged to verify your identity and screen against regulatory watchlists.
• Technology Partners: Cloud hosting, data analytics, and platform infrastructure providers who process data on kawbet's behalf under strict data processing agreements.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or court order.
• Professional Advisers: Lawyers, auditors, and accountants engaged by kawbet in connection with legal proceedings or compliance reviews, subject to professional confidentiality obligations.

All third parties with whom kawbet shares personal data are required to handle such data in accordance with applicable privacy laws and kawbet's data protection standards. kawbet does not transfer personal data outside the Philippines except where adequate safeguards are in place as required by the Data Privacy Act of 2012.

6Data Retention

kawbet retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and PAGCOR record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of 2001 (as amended).
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications, after which it will be deleted or anonymised within a reasonable period.

Upon expiry of the applicable retention period, kawbet will securely delete or anonymise your personal data in accordance with its data disposal procedures.

7Security Measures

kawbet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the kawbet Platform.
• Encryption of sensitive data at rest, including financial information and government ID details.
• Role-based access controls limiting access to personal data to authorised kawbet personnel on a need-to-know basis.
• Regular security assessments, vulnerability scanning, and penetration testing of the Platform.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC notification requirements.

While kawbet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, kawbet will notify you and the NPC as required by law.

8Cookies & Tracking Technologies

kawbet uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and deliver relevant content. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Performance Cookies: Used to collect anonymised data about how players use the Platform, helping kawbet identify areas for improvement.
• Functional Cookies: Used to remember your preferences, such as language settings and display options, to personalise your experience.
• Analytics Cookies: Used to understand aggregate usage patterns and measure the effectiveness of kawbet's features and promotions.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the kawbet Platform. kawbet does not use cookies to track your activity on third-party websites.

9Your Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by kawbet:

• Right to Be Informed: The right to be informed of how your personal data is collected, used, and processed — as set out in this Privacy Policy.
• Right of Access: The right to request a copy of the personal data kawbet holds about you, along with information about how it is processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data. You may update most of your account information directly through your kawbet account settings.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to kawbet's legal retention obligations.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on kawbet's legitimate interests.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, and machine-readable format where technically feasible.
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) if you believe kawbet has not handled your personal data in accordance with the Data Privacy Act of 2012.

To exercise any of these rights, please contact kawbet's Data Protection Officer at [email protected]. kawbet will respond to your request within the timeframe required by applicable law.

10Children's Privacy

The kawbet Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations and PAGCOR guidelines. kawbet does not knowingly collect personal data from individuals under the age of 21.

If kawbet becomes aware that personal data has been collected from a person under 21 years of age, kawbet will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the kawbet Platform, please contact us immediately at [email protected].

11Changes to This Privacy Policy

kawbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. Where changes are material, kawbet will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when this Privacy Policy was most recently revised. Your continued use of the kawbet Platform following the effective date of any amendment constitutes your acknowledgment of the revised Privacy Policy. We encourage you to review this page periodically.

12Contact & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or kawbet's handling of your personal data, please contact our Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with kawbet's response to your privacy concern.